The Abbey at Sonterra

Visited the property today Nov 27, 2023 seeking a 3/2 or a 2/2. Oscar walked me through the property and showed me the model unit. The common areas were all clean and orderly. The hallways were definitely cold (at least on the third floor) but once you enter that unit, definitely stellar! The restrooms and closets on these are huge. I'm interested in the community events he said they have monthly. I'm still debating on the location as I'm more keen to being immediately close to to 281 or 1604 but it isn't a stretch. The prices were competitively set, no issues. Looking forward to making a decision soon. Oh, and thank you Jenny for referring me over, this property definitely most aligns with what I'm looking for.

We have been in the process of relocating, so we stopped by to check this place out. I'm glad we arrived when we did, because I'm thinking we dodged a bullet here. There must have been 20 cars broken into, and we were lucky enough to pass by some folks and talk to them. They say the management is very defensive when the residents complain about the lack of security, and don't do anything to help. This place looked nice, but with such horrible security issues, it was an easy NO on our list. Best of luck to all the folks who had their vehicles broken into and stuff stolen. It's too bad the management isn't taking better care of y'all.

This place may look beautiful but it's a wolf in sheep's clothing. Yes the area is nice but after living here for years it's gone downhill management wise. The reason it's awful place to live, is security, my car was broken into the window smashed even though it was locked and nothing of value insight. Your packages will be stolen if you are not home and all they say will be use fetch. While even with fetch are packages also would go missing. However as bad as all this is; this happens often to many people and there is no solution this is the problem. The management is very combative and always on the defense no matter the question or your approach. It really feels like it's the Abbey vs. it's residents. When you ever try to express a concern on security you are met with a combativeness and told it is always your fault. The management and front staff will tell you it is not the abbey's job to secure your safety. As I can understand that to some degree , we have had many cars broken into all the time. One night we had 15+ cars broken into and back to back nights over about a 3 day period; however this happens every other month as well. All the windows smashed and some doors even pried open. And no matter what residents say to the Abbey about not feeling safe and trying to find a middle ground to have some more security they will NOT do anything to put a stop to it and will come back with odd excuses. We where once told that gates, cameras, and security does not stop crimes? They won't have night security yet have a 24 hour tow and yes they will tow your car. They always lock everything downstairs (but the gym and mail room) after office hours and have cameras to see and stop residents from stealing their things. Yet they could care less if your stuff is stolen and you are fearful. Also the front staff is always changing, sometimes you can deal with a very professional and helpful staff, but not often. You are made to feel like a number not a person. I have been up front to simple drop off a package that wasn't mind and I was told by staff that it's not their problem and I should use fetch. I wasn't even asking for a argument I nicely was dropping off someone's package that wasn't mind. Everything seems like a argument and I don't understand why? Difficult people to work with. Only positive thing I can say about it, is beautiful inside and out, great maintenance staff and that's it. To me safety, feeling that people care, and non combativeness is worth more than a beautiful property. Each year it seems to get worse, management wise. Because of this I can not urge you more if you are reading this to find another place.

I have been a resident at Abbey at Sonterra for just about a year now. As I approach my lease renewal, I want to take the time to share how amazing my experience here has been. From the application process to the day to day ins and outs of apartment living, the Abbey at Sonterra is truly luxury living. The amenities are top notch and better than any other apartment I’ve experienced! Yes, the leasing office staff has gone through a transition and there is an entire new team, but they remain super responsive and helpful with any and all issues and concerns. Keeping in mind that in a community with this many residents, there will always be issues but having a leasing office that cares and works diligently to correct all concerns is key and truly appreciated! I wish more people took the time to leave positive reviews but unfortunately reviews are mostly utilized for negativity. I am truly excited to renew my lease here at Abbey at Sonterra and even considering transferring from a 1 bedroom to a 2 bedroom! (Which by the way, sounds like an easy process). Bottom line.. I love living at the Abbey at Sonterra!! Stop in and see for yourself!!